Troubleshooting

DAOS Errors

DAOS error numbering starts at 1000. The most common errors are documented in the table below.

DAOS Error Value Description
DER_NO_PERM 1001 No permission
DER_NO_HDL 1002 Invalid handle
DER_INVAL 1003 Invalid parameters
DER_EXIST 1004 Entity already exists
DER_NONEXIST 1005 The specified entity does not exist
DER_UNREACH 1006 Unreachable node
DER_NOSPACE 1007 No space left on storage target
DER_ALREADY 1008 Operation already performed
DER_NOMEM 1009 Out of memory
DER_NOSYS 1010 Function not implemented
DER_TIMEDOUT 1011 Time out
DER_BUSY 1012 Device or resource busy
DER_AGAIN 1013 Try again
DER_PROTO 1014 Incompatible protocol
DER_UNINIT 1015 Device or resource not initialized
DER_TRUNC 1016 Buffer too short
DER_OVERFLOW 1017 Data too long for defined data type or buffer size
DER_CANCELED 1018 Operation canceled
DER_OOG 1019 Out of group or member list
DER_HG 1020 Transport layer mercury error
DER_MISC 1025 Miscellaneous error
DER_BADPATH 1026 Bad path name
DER_NOTDIR 1027 Not a directory
DER_EVICTED 1032 Rank has been evicted
DER_DOS 1034 Denial of service
DER_BAD_TARGET 1035 Incorrect target for the RPC
DER_HLC_SYNC 1037 HLC synchronization error
DER_IO 2001 Generic I/O error
DER_ENOENT 2003 Entry not found
DER_NOTYPE 2004 Unknown object type
DER_NOSCHEMA 2005 Unknown object schema
DER_KEY2BIG 2012 Key is too large
DER_REC2BIG 2013 Record is too large
DER_IO_INVAL 2014 IO buffers can't match object extents
DER_EQ_BUSY 2015 Event queue is busy
DER_SHUTDOWN 2017 Service should shut down
DER_INPROGRESS 2018 Operation now in progress
DER_NOTREPLICA 2020 Not a service replica
DER_CSUM 2021 Checksum error
DER_REC_SIZE 2024 Record size error
DER_TX_RESTART 2025 Transaction should restart
DER_DATA_LOSS 2026 Data lost or not recoverable
DER_TX_BUSY 2028 TX is not committed
DER_AGENT_INCOMPAT 2029 Agent is incompatible with libdaos

When an operation fails, DAOS returns a negative DER error. For a full list of errors, please check https://github.com/daos-stack/cart/blob/master/src/include/daos_errno.h (DER_ERR_GURT_BASE is equal to 1000 and DER_ERR_DAOS_BASE is equal to 2000).

The function d_errstr() is provided in the API to convert an error number to an error message.

Log Files

On the server side, there are three log files created as part of normal server operations:

Component Config Parameter Example Config Value
Control Plane control_log_file /tmp/daos_control.log
Data Plane log_file /tmp/daos_server.log
Privileged Helper helper_log_file /tmp/daos_admin.log
agent log_file /tmp/daos_agent.log

Control Plane Log

The default log level for the control plane is INFO. The following levels may be set using the control_log_mask config parameter:

  • DEBUG
  • INFO
  • ERROR

Data Plane Log

Data Plane (daos_io_server) logging is configured on a per-instance basis. In other words, each section under the servers: section must have its own logging configuration. The log_file config parameter is converted to a D_LOG_FILE environment variable value. For more detail, please see the Debugging System section of this document.

Privileged Helper Log

By default, the privileged helper only emits ERROR-level logging which is captured by the control plane and included in that log. If the helper_log_file parameter is set in the server config, then DEBUG-level logging will be sent to the specified file.

Daos Agent Log

If the log_file config parameter is set in the agent config, then DEBUG-level logging will be sent to the specified file.

Debugging System

DAOS uses the debug system defined in CaRT but more specifically the GURT library. Default server log is "/tmp/daos.log" and client default log is stdout, unless otherwise set by D_LOG_FILE.

Registered Subsystems/Facilities

The debug logging system includes a series of subsystems or facilities which define groups for related log messages (defined per source file). There are common facilities which are defined in GURT, as well as other facilities that can be defined on a per-project basis (such as those for CaRT and DAOS). DD_SUBSYS can be used to set which subsystems to enable logging. By default all subsystems are enabled ("DD_SUBSYS=all").

  • DAOS Facilities: common, tree, vos, client, server, rdb, pool, container, object, placement, rebuild, tier, mgmt, bio, tests

  • Common Facilities (GURT): MISC, MEM

  • CaRT Facilities: RPC, BULK, CORPC, GRP, LM, HG, ST, IV

Priority Logging

All macros that output logs have a priority level, shown in descending order below.

  • D_FATAL(fmt, ...) FATAL

  • D_CRIT(fmt, ...) CRIT

  • D_ERROR(fmt, ...) ERR

  • D_WARN(fmt, ...) WARN

  • D_NOTE(fmt, ...) NOTE

  • D_INFO(fmt, ...) INFO

  • D_DEBUG(mask, fmt, ...) DEBUG

The priority level that outputs to stderr is set with DD_STDERR. By default in DAOS (specific to the project), this is set to CRIT ("DD_STDERR=CRIT") meaning that all CRIT and more severe log messages will dump to stderr. However, this is separate from the priority of logging to "/tmp/daos.log". The priority level of logging can be set with D_LOG_MASK, which by default is set to INFO ("D_LOG_MASK=INFO"), which will result in all messages excluding DEBUG messages being logged. D_LOG_MASK can also be used to specify the level of logging on a per-subsystem basis as well ("D_LOG_MASK=DEBUG,MEM=ERR").

Debug Masks/Streams:

DEBUG messages account for a majority of the log messages, and finer-granularity might be desired. Mask bits are set as the first argument passed in D_DEBUG(mask, ...). To accomplish this, DD_MASK can be set to enable different debug streams. Similar to facilities, there are common debug streams defined in GURT, as well as other streams that can be defined on a per-project basis (CaRT and DAOS). All debug streams are enabled by default ("DD_MASK=all").

  • DAOS Debug Masks:

    • md = metadata operations

    • pl = placement operations

    • mgmt = pool management

    • epc = epoch system

    • df = durable format

    • rebuild = rebuild process

    • daos_default = (group mask) io, md, pl, and rebuild operations

  • Common Debug Masks (GURT):

    • any = generic messages, no classification

    • trace = function trace, tree/hash/lru operations

    • mem = memory operations

    • net = network operations

    • io = object I/Otest = test programs

Common Use Cases

  • Generic setup for all messages (default settings)

    $ D_LOG_MASK=DEBUG
$ DD_SUBSYS=all
$ DD_MASK=all

  • Disable all logs for performance tuning

    $ D_LOG_MASK=ERR -> will only log error messages from all facilities
$ D_LOG_MASK=FATAL -> will only log system fatal messages

  • Disable a noisy debug logging subsystem

    $ D_LOG_MASK=DEBUG,MEM=ERR -> disables MEM facility by
restricting all logs from that facility to ERROR or higher priority only

  • Enable a subset of facilities of interest

    $ DD_SUBSYS=rpc,tests
$ D_LOG_MASK=DEBUG -> required to see logs for RPC and TESTS
less severe than INFO (the majority of log messages)

  • Fine-tune the debug messages by setting a debug mask

    $ D_LOG_MASK=DEBUG
$ DD_MASK=mgmt -> only logs DEBUG messages related to pool
management

Refer to the DAOS Environment Variables document for more information about the debug system environment.

Common DAOS Problems

When DER_AGENT_INCOMPAT is received, it means that the client library libdaos.so is likely mismatched with the DAOS Agent. The libdaos.so, DAOS Agent and DAOS Server must be built from compatible sources so that the GetAttachInfo protocol is the same between each component. Depending on your situation, you will need to either update the DAOS Agent or the libdaos.so to the newer version in order to maintain compatibility with each other.

When DER_HLC_SYNC is received, it means that sender and receiver HLC timestamps are off by more than maximum allowed system clock offset (1 second by default).

In order to correct this situation synchronize all server clocks to the same reference time, using services like NTP.

Bug Report

Bugs should be reported through our issue tracker1 with a test case to reproduce the issue (when applicable) and debug logs.

After creating a ticket, logs should be gathered from the locations described in the Log Files section of this document and attached to the ticket.

To avoid problems with attaching large files, please attach the logs in a compressed container format, such as .zip or .tar.bz2.

  1. https://jira.hpdd.intel.com ↩